Stairlift FAQs

How do I know what stairlift to choose?

When the engineer visits for the survey they will talk you through the best options for you. They will show you brochures and pictures detailing the features and benefits of the recommended stairlift.

Stairliftco are here to help you every step of the way. We have no pushy sales men and will not hassle you or call you after our survey

Should I buy a new or reconditioned stairlift?

We understand buying a new stairlift is not always an option so all our reconditioned stairlifts are fully checked and tested so that everything is working perfectly ready for installation.

Reconditioned stairlifts are excellent quality and great value for money. All reconditioned stairlifts come with a 12 months parts and labour warranty one free service visit.

We are available 24 hours a day, 7 days a week and have stairlifts available for installation the next day.

If I decide to order a stairlift will I have to pay a deposit?

No, Stairliftco don’t take any upfront payments. Full payment should be made upon installation to directly to the engineer

How long will it take to install my stairlift?

Around 2 hours for a straight stairlift and 4 – 5 hours for a curved stairlift

How is the stairlift powered?

Your stairlift will be powered from a standard power socket. In the event of a power cut the stairlift will work for a limited time on a rechargeable battery.

How do you attach the stairlift?

The stairlift is attached to the stairs, not the wall. During your survey and upon installation your engineer will explain how the stairlift would be installed. Fitting of stairlifts causes minimal disruption and you will be left with no mess

What warranty do you offer on stairlifts?

All new stairlifts come with a 2 year parts and labour warranty and two free service visits. All reconditioned stairlifts come with a 12 month parts and labour warranty and one free service visit. We have stock available for immediate installation.

We also offer an unbeatable after care service for when your warranty has expired.

Book a free no obligation survey

To book a free no obligation survey contact us on 0800 228 9965 or 07941 201867, alternatively fill in the contact form.

Servicing & Support

Stairliftco provide a 24 hours, 7 days a week call out and stairlift repair service for all leading manufacturers including Acorn, Bison, Brooks, Cumbria, Meditek, Minivator, Stannah and Thyssen.

If you stairlift is in need of attention or you need an engineer urgently Stairliftco are here to help. We are available 24 hours a day, 7 days a week and carry many spare parts.

You don’t have to be an existing customer, Stairliftco are here to help. Our engineers are friendly, fully trained on all types of stairlifts and will provide you with a first class service.

For more information or to discuss a stairlift breakdown or repair, please call us on 0800 228 9965 or 07941 201867 or use the contact form.

Warranty

All new stairlifts come with a 2 year warranty and two free service visits. All reconditioned stairlifts come with a 12 month warranty and one free service visit. We have stock available for immediate installation.

We also offer a package where we will annually service your stairlift if you are not covered by an existing warranty.

For more information or to discuss a stairlift breakdown or repair, please call us on 0800 228 9965 or use the contact form.