Servicing & Support

Stairliftco provide a 24 hours, 7 days a week call out and stairlift repair service for all leading manufacturers including Acorn, Bison, Brooks, Cumbria, Meditek, Minivator, Stannah and Thyssen.

If you stairlift is in need of attention or you need an engineer urgently Stairliftco are here to help. We are available 24 hours a day, 7 days a week and carry many spare parts.

You don’t have to be an existing customer, Stairliftco are here to help. Our engineers are friendly, fully trained on all types of stairlifts and will provide you with a first class service.

For more information or to discuss a stairlift breakdown or repair, please call us on 0800 228 9965 or 07941 201867 or use the contact form.

Warranty

All new stairlifts come with a 2 year warranty and two free service visits. All reconditioned stairlifts come with a 12 month warranty and one free service visit. We have stock available for immediate installation.

We also offer a package where we will annually service your stairlift if you are not covered by an existing warranty.

For more information or to discuss a stairlift breakdown or repair, please call us on 0800 228 9965 or use the contact form.

Our Promise

– Free no obligation survey – survey carried out by a qualified engineer with no hard sell
– New and reconditioned, straight and curved stairlifts available with a choice to suit all needs
– No deposit taken
– Next day installation
– Professional and efficient service
– 12 months parts and labour warranty on all stairlifts
– Local service and support
– Buyback service available

Here’s how Stairliftco can help and what you can expect

Call us on 0800 228 9965 or 07941 201867 or fill in our contact form. Our friendly engineer will discuss your needs and advise you of the stairlift range we can offer and what might best suit your requirements.

If after your conversation you want to book a free no obligation survey (there’s no hard sell, it’s our engineer who will visit you not a sales man), the engineer will arrange a suitable time to visit you.

When the engineer visits they will survey and take measurements of your stairs and look at what type of stairlift would be suitable. They will then show you stairlifts which would fit in your home and discuss what best suits your own individual needs. The engineer will leave you with a no obligation quotation for the stairlift that has been recommended.

Placing a new order

If you decide to order the stairlift just contact Stairliftco on 0800 228 9965 or 07941 201867 where we will agree an installation date to suit. Stairliftco don’t take deposits, and there are no unexpected costs – what is quoted at the time of the survey is the price you pay. Remember all new stairlifts come with a 2 year warranty and two free service visits. All reconditioned stairlifts come with a 12 month warranty and one free service visit. We have stock available for immediate installation.

Once an installation date has been agreed Stairliftco will send an engineer to fit your stairlift. Once the stairlift is installed you will be given a demonstration of how it works, the engineer will ensure you are fully confident using the stairlift before they leave. Everything will be checked and tested and the engineer will leave your home clean and tidy, no mess.